Back to Blog
CG

Connor Gallic

Founder & CEO

About

Connor Gallic is the founder and CEO of KaiCalls, an AI voice agent platform helping small businesses automate phone answering. With experience in AI/ML engineering and a passion for making advanced technology accessible to SMBs, Connor built KaiCalls to bridge the gap between enterprise AI capabilities and the needs of local businesses. He has been building AI-powered products since 2020 and specializes in voice AI, conversational interfaces, and business automation.

Credentials

  • Founder & CEO at KaiCalls
  • AI/ML Engineer with 5+ years experience
  • Built voice AI products serving 1000+ businesses
  • Former software engineer at enterprise SaaS companies

Articles by Connor Gallic

How do you know your AI receptionist is actually following its instructions?

AI voice agents drift. KaiCalls grades eligible calls against your prompt and shows where the agent went off-script.

May 3, 20267 min read

Mock evals: testing your AI voice agent before it ever talks to a real customer

Mock evals run scripted phone scenarios against your live AI agent and grade pass/fail before any real call. Here is how KaiCalls operators use them in practice.

May 3, 20269 min read

The 7 things KaiCalls grades on eligible real calls

Eligible completed calls to a KaiCalls agent get graded on 7 weighted checks. Here is exactly what each check measures and how a call earns a passing score.

May 3, 20269 min read

Your Phone System Is Your Growth Ceiling — Here's How to Remove It

KaiCalls founder Connor Gallic on why call capacity — not marketing, not product — is the growth constraint most small businesses don't see. Data from 4,300+ AI-handled calls across 75 businesses.

April 2, 20267 min read

What 4,000 Calls Taught Us About AI on the Phone

KaiCalls founder Connor Gallic shares operational insights from 4,300+ AI-handled calls — caller behavior patterns, common setup mistakes, real failures, and what's coming next in voice AI.

April 2, 20268 min read

AI Answering Service for Plumbers: Never Miss an Emergency Job

Plumbers lose $5,000+ jobs when calls go to voicemail. Learn how AI answering services capture emergency calls 24/7, dispatch techs, and cost 80% less than live operators.

March 17, 202610 min read

InflatableOffice Phone Integration Review 2026: Does It Actually Answer Calls?

Honest review of InflatableOffice Phone Integration. At $65/month it logs calls but doesn't answer them. See what it does, what it misses, and better alternatives.

March 16, 20266 min read

How Much Do Party Rental Companies Lose From Missed Calls?

Party rental companies lose $2,000-$10,000 monthly from missed calls during peak season. Weekend call data, voicemail abandonment rates, and revenue impact.

March 16, 20267 min read

AI Answering Service for HVAC Companies: Capture Every Call During Peak Season

HVAC companies lose 30%+ of calls during summer and winter surges. AI answering services cost $67-150/mo, answer instantly, and dispatch techs for AC and furnace emergencies.

March 15, 202612 min read

After-Hours Answering Service Statistics: 15 Data Points You Need to Know

15 after-hours answering service statistics that show why 64% of calls happen outside business hours, 80% of callers skip voicemail, and speed-to-answer drives conversion.

March 14, 20268 min read

After-Hours Service Calls: How to Capture Every One (HVAC, Plumbing, Roofing)

Stop losing after-hours service calls. HVAC, plumbing, and roofing contractors can capture emergency calls 24/7 with AI answering at $69/month. Setup guide inside.

March 14, 202610 min read

Answering Service vs Voicemail: Why 80% of Callers Hang Up on Voicemail

Answering service vs voicemail compared. 80% of callers refuse to leave voicemail. See the data on conversion rates, caller behavior, and which option wins.

March 14, 20268 min read

7 Best 24/7 Legal Intake Services in 2026 (Ranked)

Compare the 7 best 24/7 legal intake services. KaiCalls provides round-the-clock AI intake at $69/mo — 64% of legal calls happen after hours.

March 14, 202610 min read

7 Best After-Hours Answering Services for Law Firms in 2026

64% of legal calls happen after hours. Compare the 7 best after-hours answering services for law firms — KaiCalls starts at $69/mo with 24/7 AI intake.

March 14, 202610 min read

7 Best AI Receptionists for Law Firms in 2026 (Ranked)

Ranked list of the best AI receptionists for law firms. KaiCalls starts at $69/mo with 24/7 bilingual legal intake — 64% of legal calls come after hours.

March 14, 20269 min read

7 Best Answering Services for Home Service Businesses in 2026

Compare the 7 best answering services for HVAC, plumbing, and roofing companies. KaiCalls starts at $69/mo with 24/7 AI dispatch and bilingual support.

March 14, 202610 min read

7 Best Answering Services for Law Firms in 2026 (Ranked)

Ranked list of the best answering services for law firms. KaiCalls starts at $69/mo with 24/7 AI legal intake. Compare pricing, features, and coverage for solo attorneys and small firms.

March 14, 202610 min read

7 Best Answering Services for Solo Attorneys in 2026 (Ranked)

Solo attorneys: get 24/7 call coverage for $69/mo. Compare the 7 best answering services for solo practitioners — 64% of legal calls come after hours.

March 14, 202610 min read

7 Best Bilingual Answering Services for Law Firms in 2026

Compare the 7 best bilingual answering services for law firms. KaiCalls includes English/Spanish at $69/mo — no add-on fees for bilingual intake.

March 14, 202610 min read

7 Best Legal Intake Software Tools in 2026 (Ranked)

Compare the 7 best legal intake software tools. KaiCalls automates phone intake 24/7 at $69/mo — 64% of legal calls arrive after hours.

March 14, 20269 min read

7 Best Virtual Receptionists for Lawyers in 2026 (Ranked)

Compare the 7 best virtual receptionists for lawyers. KaiCalls offers 24/7 AI intake at $69/mo — 64% of legal calls happen after hours.

March 14, 20269 min read

Bilingual Answering Service for Law Firms: Why Spanish Intake Wins More Cases

Bilingual answering services help law firms capture Spanish-speaking clients. 41M+ native Spanish speakers in the US need legal intake in their language.

March 14, 20269 min read

Cost of Missed Calls for Contractors: HVAC, Plumbing, and Roofing Revenue Loss

Contractors lose $5,000 to $50,000+ per month from missed calls. See real dollar figures for HVAC, plumbing, and roofing jobs that walk when no one answers.

March 14, 20269 min read

How Many Calls Do HVAC Companies Miss? (Seasonal Data and Benchmarks)

HVAC companies miss 30%+ of calls during peak season. See seasonal patterns, ServiceTitan benchmarks, and the dollar cost of every unanswered call.

March 14, 20268 min read

How Much Do Law Firms Lose from Missed Calls? (Real Numbers)

Law firms lose $25,000 to $200,000+ per month from missed calls. See the math behind lost revenue, why 64% of legal calls happen after hours, and how to fix it.

March 14, 20268 min read

How to Convert More Legal Leads: 7 Steps from First Ring to Signed Client

Convert more legal leads with these 7 steps. Speed-to-answer, structured intake, follow-up cadence, and 24/7 coverage turn callers into signed clients.

March 14, 20269 min read

How to Handle After-Hours Calls at a Law Firm: 3 Options Compared

Three ways to handle after-hours calls at a law firm: voicemail, human answering service, or AI receptionist. Compare costs, coverage, and conversion rates.

March 14, 20269 min read

How to Set Up an Answering Service for Your Law Firm (Step-by-Step)

Set up an answering service for your law firm in 5 steps. Compare options, configure intake, set up call forwarding, and go live in under 24 hours with KaiCalls.

March 14, 202611 min read

Immigration Law Intake Best Practices: Bilingual, Deadline-Aware, and Culturally Sensitive

Immigration law intake best practices for law firms. Cover bilingual intake, visa deadline tracking, case type routing, and culturally sensitive communication.

March 14, 202610 min read

10 Legal Intake Best Practices That Turn Callers into Signed Clients

10 proven legal intake best practices for law firms. From speed-to-answer to bilingual coverage, these intake steps increase conversion rates and reduce lost leads.

March 14, 20269 min read

Free Legal Intake Script Templates for 4 Practice Areas

Free legal intake script templates for personal injury, immigration, family law, and criminal defense. Copy these scripts to capture better leads on every call.

March 14, 202611 min read

Personal Injury Intake Script: Questions, Order, and What to Capture First

Complete personal injury intake script with the exact questions to ask, the order to ask them, and what to capture first. Free PI intake template for law firms.

March 14, 202611 min read

7 Best Smith.ai Alternatives in 2026 (Ranked by Value)

Compare the 7 best Smith.ai alternatives. KaiCalls offers 24/7 AI intake at $69/mo — save 76% vs Smith.ai with bilingual support included.

March 14, 20269 min read

After-Hours Legal Intake: How Law Firms Capture Every Call

64% of calls to law firms happen outside business hours. Learn how after-hours legal intake works, what it costs, and how AI receptionists capture leads at night.

March 10, 20269 min read

AI Receptionist for Small Business: Everything You Need to Know in 2026

Complete guide to AI receptionists for small businesses. Learn how they work, what they cost, who benefits most, and how to choose the right one in 2026.

February 20, 202620 min read

AI Receptionist vs Human Receptionist: Real Cost Breakdown for 2026

A human receptionist costs $43,200-$58,500/yr. An AI receptionist costs $2,400-$6,000/yr. Full cost breakdown with BLS data, overhead calculations, and decision framework.

February 20, 202615 min read

24/7 Answering Service vs AI Receptionist: Which Is Right for Your Firm?

Compare answering services ($200-$1,200/mo) to AI receptionists ($50-$300/mo) for law firms. Pricing, features, legal intake, and which one captures more clients after hours.

February 20, 202620 min read

CRM Integration for AI Voice Agents: Connect Clio, HubSpot, Salesforce & More

Connect your AI voice agent to any CRM in under 10 minutes. Step-by-step guide for Clio, HubSpot, Salesforce, Google Calendar, and Zapier — with webhook setup and troubleshooting.

February 20, 202616 min read

How to Set Up an AI Receptionist in 15 Minutes (Step-by-Step Guide)

Set up an AI receptionist for your small business in 15 minutes. Step-by-step guide covering phone numbers, greeting scripts, business hours, CRM integration, and going live.

February 20, 202623 min read

Phone Systems for Law Firms: The 2026 Buyer's Guide

Complete buyer's guide to law firm phone systems in 2026. Covers VoIP, virtual, AI-powered hybrid systems, pricing, compliance, and must-have features for legal practices.

February 20, 202622 min read

Ruby Receptionist Alternatives: 5 AI-Powered Options in 2026

Compare 5 Ruby Receptionist alternatives with pricing from $59/mo. See which AI and human receptionist services offer 24/7 coverage, CRM integrations, and unlimited calls.

February 20, 202615 min read

What Is Legal Intake? The Complete Guide for Law Firms in 2026

Legal intake is the process law firms use to evaluate, qualify, and onboard new clients. This guide covers the 7-step process, common mistakes, AI automation, and best practices for 2026.

February 20, 202617 min read

AI Receptionist Pricing Guide 2026: What It Really Costs vs Hiring Staff

Full-time receptionist: $36,000/yr. AI receptionist: $200-500/mo. We break down every cost — setup, per-minute rates, hidden fees — so you can compare accurately.

January 10, 202620 min read

Vapi vs Retell vs Bland AI: Complete Comparison [2026]

Compare Vapi, Retell AI, and Bland AI for building voice agents. See pricing, latency, features, and which platform wins for your use case.

January 10, 202624 min read

What is an AI Voice Agent? Complete Guide [2026]

Learn what AI voice agents are, how they work, costs, and why businesses are switching from human receptionists. Complete guide with pricing comparison.

January 10, 202624 min read
    Connor Gallic - Founder & CEO | KaiCalls