AI Receptionist for Law Firms
Never miss a potential client again. KaiCalls AI receptionist answers every call, qualifies leads, and captures case details 24/7—at a fraction of the cost of human staff. While your competitors send callers to voicemail, you capture every opportunity.
7-day free trial | 5-minute setup
Calls Handled
Leads Processed
Time Saved
Law Firms Miss 40% of Calls
Every unanswered call is a potential client going to your competition. The data is clear: law firms are losing significant revenue from missed opportunities.
“Before KaiCalls, we estimated we were missing 30-40% of after-hours calls. Now we capture every single lead. In the first month, we signed three new PI cases that came in after 6pm—that alone paid for two years of the service.”
— Managing Partner, Personal Injury Firm (Texas)
How KaiCalls Works for Law Firms
From the moment a potential client calls to the data appearing in your CRM, KaiCalls handles the entire intake process.
Instant Call Answering
Every call is answered in under 2 seconds with a professional, customized greeting. No hold music, no voicemail, no missed opportunities—even during high-volume periods when multiple calls come in simultaneously. See our law firm phone systems buyer's guide for a full comparison of options.
“Thank you for calling Smith & Associates Law Firm. This is Kai, how may I assist you today?”
Intelligent Legal Intake
The AI conducts a thorough intake interview using practice-area-specific questions. It captures contact details, case information, and qualifying factors while maintaining a natural, empathetic conversation. Read our complete guide to legal intake to learn more about best practices.
Personal Injury
“Can you tell me when the accident occurred and what type of injuries you sustained?”
Criminal Defense
“Are you currently in custody, and do you know what charges have been filed?”
Lead Qualification
KaiCalls evaluates each caller against your qualification criteria in real-time. High-value leads can be immediately transferred to an attorney, while others receive appropriate follow-up instructions.
CRM Integration
All intake data flows directly into your practice management software. No manual data entry, no transcription errors, no delays. Contacts, matters, and case notes are created automatically.
Try the Legal Intake AI Now
Click the microphone and have a conversation. Experience how KaiCalls handles legal intake calls—ask about scheduling a consultation, describe a potential case, or inquire about practice areas.
KaiCalls Legal Demo
Click the microphone to start speaking
Live demo | 10 professional voice options | Natural conversation flow
Practice Area Specialization
KaiCalls is pre-configured with intake flows for major practice areas. Each flow includes industry-standard qualifying questions tailored to capture the information your attorneys need.
Personal Injury
Key Intake Questions
- •When did the accident occur?
- •What type of accident was it?
- •Were you injured? Describe your injuries.
- •Was a police report filed?
- •Do you have the other party insurance info?
Criminal Defense
Key Intake Questions
- •Have you been arrested or charged?
- •What are the charges?
- •When is your next court date?
- •Are you currently in custody?
- •Have you spoken with police?
Family Law
Key Intake Questions
- •Are you seeking divorce or custody?
- •Are there children involved?
- •Is domestic violence a factor?
- •Do you have a prenuptial agreement?
- •Has the other party filed anything?
Immigration
Key Intake Questions
- •What is your current visa status?
- •What type of case do you need help with?
- •Have you received any notices from USCIS?
- •Do you have a pending deadline?
- •Are family members involved in the case?
Mass Tort
Key Intake Questions
- •Which product or medication is involved?
- •When did you use the product?
- •What injuries or side effects occurred?
- •Have you been diagnosed by a doctor?
- •Have you filed a claim before?
Workers Compensation
Key Intake Questions
- •When did the injury occur?
- •Where were you when injured?
- •Did you report to your employer?
- •Are you still employed there?
- •Have you seen a doctor?
Why Law Firms Choose KaiCalls
KaiCalls vs Human Receptionist
| Feature | Human Receptionist | KaiCalls AI |
|---|---|---|
| Availability | 40 hours/week (with breaks) | 24/7/365 (no breaks or holidays) |
| Annual Cost | $45,000-$65,000 (salary + benefits) | $3,600-$12,000/year |
| Concurrent Calls | 1 call at a time | Unlimited simultaneous calls |
| Response Time | Variable (depends on availability) | Under 2 seconds, every time |
| Training Time | 2-4 weeks typical | 15 minutes |
| Sick Days / Turnover | Disrupts operations | Never happens |
| CRM Data Entry | Manual (prone to errors) | Automatic and instant |
| Consistent Intake | Varies by individual | Perfect consistency every call |
Not sure if you need an answering service or AI? Read our detailed comparison of answering service vs AI receptionist options for law firms.
KaiCalls vs Ruby Receptionist vs Smith.ai
| Feature | Ruby | Smith.ai | KaiCalls |
|---|---|---|---|
| Starting Price | $245/month (50 min) | $255/month (30 calls) | $69.99/month (Essentials) |
| 500 Minutes Cost | $1,695/month | $1,100+/month | $300/month |
| Overage Rate | $3.50-$4.45/min | $8-$11/call | $0.10-$0.15/min |
| Legal Intake Scripts | Generic scripts | Some legal focus | Practice-area specific |
| CRM Integration | Emails notes | Limited integrations | Direct injection to 40+ CRMs |
| Outbound Follow-up | Not available | Additional cost | Included (Premium+) |
Pricing for Law Firms
Flat-rate pricing means predictable costs. No surprise bills when call volume spikes during busy seasons.
Starter
100 minutes
- AI voice agent
- 24/7 call answering
- Basic intake capture
- Email notifications
- Call transcripts
Growth
300 minutes
- Everything in Starter
- Lead qualification scoring
- SMS follow-up
- Calendar booking
- CRM integration
Professional
1,000 minutes
- Everything in Growth
- Outbound follow-up calls
- Advanced lead scoring
- Custom intake flows
- Priority support
Enterprise
Unlimited
- Everything in Professional
- Dedicated account manager
- Multi-location support
- Custom AI training
- SLA guarantees
All plans include 7-day free trial.
Getting Started
From signup to live calls in under 15 minutes. No technical expertise required.
Sign Up
Create your account in under 2 minutes. 7-day free trial included.
Customize Intake
Configure practice areas, qualification criteria, and intake questions through our dashboard.
Connect CRM
Integrate with Litify, Clio, Salesforce, or any of 40+ supported platforms.
Forward Calls
Forward your office line or use your new KaiCalls number. Start capturing leads 24/7.
Frequently Asked Questions
Is KaiCalls HIPAA compliant?
KaiCalls maintains strict data security practices and can sign a Business Associate Agreement (BAA) for firms handling protected health information. All call recordings and transcripts are encrypted at rest and in transit. We use SOC 2 Type II certified infrastructure and maintain audit logs for compliance verification.
Can KaiCalls transfer calls to attorneys?
Yes. KaiCalls can transfer qualified leads directly to attorneys or staff based on rules you define. Configure transfers by case type, urgency level, or time of day. The AI provides a warm handoff with full context, including caller name, case summary, and qualification status.
What if the AI cannot answer a question?
When KaiCalls encounters questions outside its training, it gracefully acknowledges the limitation and offers to connect the caller with a team member or take a message. The AI never fabricates information. You can customize fallback responses and escalation paths for different scenarios.
How do I train KaiCalls for my firm?
Training takes about 15 minutes. Upload your intake questionnaire, FAQs, and practice area details through our dashboard. KaiCalls learns your specific qualification criteria, consultation fees, and scheduling preferences. Our team can also help configure complex intake flows at no extra charge.
Can callers tell they are talking to AI?
KaiCalls uses advanced voice technology with natural prosody, breath sounds, and conversational flow. In blind tests, 84% of callers did not realize they were speaking with AI. The system pauses when interrupted, handles crosstalk naturally, and responds to conversational cues like a human would.
Related Resources
Legal Industry Statistics
Data on missed calls, after-hours inquiries, and conversion rates
View statisticsPersonal Injury Intake
Specialized AI intake for personal injury law firms
Learn more5 Essential PI Intake Questions
The qualifying questions every PI firm should ask
Read articleLegal Intake Glossary
Definitions and best practices for legal intake
View glossaryKaiCalls vs Ruby Receptionist
Detailed cost and feature comparison
Compare nowKaiCalls vs Smith.ai
Per-call vs flat-rate pricing analysis
Compare nowStart Capturing Every Lead Today
Join hundreds of law firms using KaiCalls to answer every call, qualify every lead, and never miss an opportunity again.
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Questions? Call us at 1 (417) 386-2898