Never Miss Another Insurance Lead

Kai collects all necessary information for quoting: driver details, vehicle information, coverage preferences, and current policy details. Kai asks qualifying questions to determine if the lead fits your agency's appetite. For auto insurance, Kai captures VIN numbers, driving history, and household drivers. For home insurance, Kai collects property details, construction type, and claims history. All data syncs to your agency management system so your producers can generate accurate quotes immediately.

Yes. Kai distinguishes between new business inquiries and existing client calls. For service calls, Kai can answer common questions about policy details, payment due dates, and coverage explanations. Kai can also take claim reports, schedule callbacks with specific agents, and route urgent matters appropriately. You set the rules for what Kai handles versus what transfers to your team.

A full-time receptionist costs $35,000-$50,000 annually plus benefits, and only covers business hours. Traditional answering services charge $1.50-$4.00 per minute, which adds up quickly with insurance calls averaging 4-6 minutes. KaiCalls offers flat-rate pricing starting at just $69.99/month (Essentials), with no per-call fees for spam filtering. Most agencies save 60-80% compared to human receptionists while getting 24/7 coverage.

KaiCalls can be configured to recognize claim emergencies and respond appropriately. For urgent claims like accidents or property damage, Kai collects essential details (policy number, incident description, contact info) and immediately alerts your team via SMS, email, or transfers the call directly. You define what constitutes an emergency and how it should be handled based on time of day and severity.

Yes. KaiCalls works with any phone system. You can forward calls to your KaiCalls number, use it as overflow when lines are busy, or set it for after-hours only. We support call forwarding from RingCentral, Vonage, traditional landlines, and cell phones. Setup takes about 10 minutes and doesn't require changing your main business number.