KaiCalls vs Goodcall: The 2026 Comparison
Flat-rate pricing vs per-customer fees
Goodcall charges $59-199 per agent plus $0.50 for every customer over your limit. KaiCalls offers flat-rate pricing starting at just $69.99/month (Essentials), no customer limits, and outbound calling included.
Calls Handled
Leads Processed
Time Saved
Goodcall
"Pay per unique customer"
AI phone agent with per-agent, per-customer pricing model
KaiCalls
"Predictable flat-rate pricing"
AI voice agent with CRM automation, outbound calls & SMS follow-up
The key difference: Goodcall limits customers; KaiCalls limits minutes. Choose based on your call patterns.
At a Glance
Goodcall
- Lower starting price ($59/agent)
- Unlimited minutes and tokens
- Per-customer limits (100-500 by plan)
- $0.50 overage per extra customer
- Inbound only, no outbound AI
- No legal CRM integration
KaiCalls AI
- Flat rate pricing (from $69.99/mo)
- No per-customer fees or limits
- Outbound AI + goal-based follow-up
- Native CRM integration (Litify, Clio, GHL)
- SMS + email follow-up automation
- AI lead scoring (1-100)
Why Businesses Switch to KaiCalls
Goodcall's per-customer model creates uncertainty. KaiCalls offers predictable costs and more features.
Predictable Pricing
$59-199/agent + $0.50/customer overage. A spike in new customers means surprise bills.
$69.99/month (Essentials) or $300/month for 500 minutes (Overflow). Overage is $0.10-0.15/minute. No per-customer fees ever.
Outbound Capabilities
Inbound only. Answers calls when they come in.
Auto-callback within 60 seconds of form submission. Goal-based follow-up. Scheduled outbound campaigns.
CRM Integration
Basic integrations with general business tools. Limited legal CRM support.
Native integration with Litify (DICE), Clio, GoHighLevel (OAuth 2.0), Salesforce, HubSpot. Field-level mapping.
Multi-Channel Follow-up
Voice-focused. Limited SMS capabilities.
Automated SMS confirmations, email follow-ups, and voice callbacks all integrated. One platform for all channels.
Pricing Comparison
Per-customer vs per-minute: which model fits your business?
Goodcall
*Unique customer = unique phone number per month
KaiCalls AI
*Unlimited unique customers, CRM + outbound included
Real Scenario: 300 Unique Customers/Month
Low volume: Goodcall may be cheaper for businesses with few unique customers.
High volume or growing: KaiCalls provides better value with predictable costs, plus outbound calling and deep CRM integration that Goodcall doesn't offer.
Talk to KaiCalls AI Right Now
Click the microphone and have a real conversation. This is the same AI that handles calls 24/7. Goodcall requires signup—KaiCalls lets you experience it instantly.
KaiCalls AI Demo
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Live demo using VAPI voice AI + ElevenLabs premium voices
Feature-by-Feature Comparison
| Feature | Goodcall | KaiCalls |
|---|---|---|
Pricing Model | Per-agent + per-customer ($0.50 overage) | Flat rate per month ($69.99-1000) |
Base Price | $59-199/agent/month | $300/month flat |
Included Capacity | 100-500 unique customers (by plan) | 500 minutes (unlimited customers) |
Overage Pricing | $0.50 per unique customer | $0.10-0.15 per minute |
Multi-Agent Pricing | Per-agent pricing (multiply cost) | Included (unlimited concurrent calls) |
Outbound Calling | Inbound only | Full outbound capabilities |
SMS & Email Follow-up | Limited | Integrated SMS + email automation |
CRM Integration | Basic integrations | Deep native integration (40+ CRMs) |
Legal CRM Support | Generic (no legal-specific) | Native (Litify DICE, Clio, MyCase, Filevine) |
Lead Scoring | Not available | AI-powered custom scoring (1-100) |
Voice Quality | Standard AI voice | ElevenLabs premium voices |
Response Time | Fast (AI-based) | Sub-second |
Industry Specialization | General business | Legal-first (PI, family, criminal) |
Live Demo | Free trial available | Available now (try below) |
Common Questions
What is the difference between Goodcall and KaiCalls?
Goodcall is an AI phone agent that charges per unique customer ($59-199/month per agent plus $0.50 per customer over your limit). KaiCalls is an AI voice agent platform with flat-rate pricing starting at $69.99/month (Essentials) or $300/month for 500 minutes (Overflow), deep CRM integration, and outbound calling capabilities. Goodcall focuses on inbound voice only, while KaiCalls handles calls, SMS follow-ups, and automated outreach.
How does Goodcall pricing work?
Goodcall charges per agent per month ($59 Starter, $99 Growth, $199 Scale). Each plan includes a limit on unique customers (100-500). If you exceed your limit, you pay $0.50 per additional unique phone number that calls in. A "unique customer" counts once per month regardless of how many times they call.
Can Goodcall make outbound calls?
No, Goodcall is designed for inbound calls only. KaiCalls includes full outbound capabilities: auto-callback within 60 seconds of form submission, goal-based follow-up (AI calls until appointment is booked), and scheduled outbound campaigns.
Which is better for law firms: Goodcall or KaiCalls?
For law firms, KaiCalls is the better choice due to legal-specific features: intake workflows for personal injury, family law, and criminal defense; case value scoring; conflict check questions; and native integration with legal practice management software like Litify and Clio. Goodcall offers generic AI answering without legal specialization.
Does KaiCalls integrate with CRMs?
Yes. KaiCalls offers native integration with 40+ CRMs including Litify (DICE format), Clio, GoHighLevel (OAuth 2.0), Salesforce, HubSpot, and more. Data syncs automatically with field-level mapping. Goodcall offers more limited integration options.
How does the 7-day free trial work?
Sign up and receive a real phone number immediately. Forward your calls and test KaiCalls with actual client interactions. 7-day free trial included. If you subscribe, your phone number transfers to your paid account.
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