What's New at KaiCalls
Stay up to date with the latest features, improvements, and integrations we've shipped to help you capture more leads.
March 2026
9 updatesInstant Phone Setup
Set up a free demo AI agent in 2 minutes by calling our setup line. No signup required — just call, describe your business, and get a working phone number.
Built-in Softphone
Make and record test calls directly from your dashboard. Includes automatic Deepgram transcription and call playback.
Agent Change Rollback
Every change to your agent is tracked. Roll back greeting, prompt, or voice changes instantly — even by phone.
Number Porting
Port your existing business phone number to KaiCalls with a guided 5-step wizard and automatic Twilio integration.
Personified Agent Editor
Edit your AI agent through a natural chat interface. Describe what you want changed and the AI updates its own behavior.
International Compliance
Calling-hour rules for UK, New Zealand, Ireland, and Germany with automatic public holiday detection.
Auto-Demo Calls
New trial users automatically receive a demo call from their AI agent so they experience it as a customer would.
Dashboard Redesign
Refreshed phone system dashboard with updated activity feed, call details, stats bar, and fullscreen softphone mode.
Security & Performance
Row-level security on all database tables, new composite indexes for faster dashboards, and hardened server functions.
February 2026
8 updatesNerve Center V2
New mission-control dashboard with performance trends, AI coaching insights, outbound analytics, and phone health monitoring.
Public REST API
Programmatic access to leads, calls, agents, and SMS with API key authentication and scoped permissions.
Ring Group Routing
Ring up to 5 team members sequentially before AI takes over. Includes caller context whisper and missed-call SMS alerts.
Unified SMS Gateway
Send and receive text messages through your AI agent with built-in phone verification and compliance.
Agent Eval System
Run mock conversations to test your AI agent before going live. Automated scoring validates prompt adherence.
Signup Optimization
Streamlined signup flow with reduced friction and faster time to your first AI-handled call.
Security Hardening
Protected 11 previously unguarded API routes and added PII-safe logging across the entire platform.
Webhook Performance
Reduced call processing latency by 300–1,000ms through parallelized queries and optimized routing.
January 2026
5 updatesCall Quality Dashboard
Monitor your AI assistant's performance with real-time metrics, latency tracking, and quality scores.
LinkedIn Analytics
Track your lead sources with enhanced attribution for LinkedIn campaigns.
Voice Selection for IVR
Customize the voice for your phone menu to match your brand personality.
Contact Info Columns
See caller details at a glance in your leads dashboard with new contact columns.
Smarter Transcription
Improved call transcription accuracy with faster processing and better speaker detection.
December 2025
8 updatesGoogle Calendar Integration
Let your AI assistant book appointments directly into your Google Calendar during calls.
IVR Phone System
Create custom phone menus with intelligent routing to direct callers to the right place.
Marketing Attribution
Track conversions from TikTok and Facebook ads with automatic pixel integration.
Lead Webhooks
Push new leads to any external service automatically when calls complete.
Gmail Integration
Send follow-up emails directly from the platform using your Gmail account.
Recurring Schedules
Set up automated callback schedules to follow up with leads at the perfect time.
Lead Scoring by Industry
Customized lead scoring rules optimized for your specific business type.
Guided Agent Setup
New 6-step wizard makes creating and configuring AI agents easier than ever.
November 2025
3 updatesSimplified Agent Creation
Streamlined setup process for new voice agents with smart defaults and templates.
Industry Solutions
Dedicated landing pages for legal, medical, insurance, and medspa businesses.
Phone Number Management
Easily swap and release phone numbers between agents as your needs change.
October 2025
2 updatesPremium Voice AI
Enhanced voice AI integration for more natural, human-like conversations.
Smart Call Filtering
Organize and search your calls with powerful filters by date, status, and outcome.
September 2025
2 updatesSEO Landing Pages
Industry-specific landing pages optimized for search engine visibility.
Call Analytics
Track call duration, outcomes, and conversion rates with detailed analytics.
August 2025
3 updatesKnowledge Base Search
AI agents can now search your uploaded business knowledge to answer caller questions.
WordPress Plugin
Embed lead capture forms on your WordPress site with a simple plugin.
White Label Support
Custom branding and domain support for agencies and enterprise customers.
July 2025
3 updatesPremium Voice Synthesis
Ultra-realistic AI voices that sound natural and match your brand personality.
Team Management
Invite team members to your business account with role-based permissions.
Product Catalog
Add your products and services so AI can assist with pricing questions.
June 2025
3 updatesAI Legal Intake
Automated intake specifically designed for law firms and legal services.
Live Demo Widget
Try the AI assistant directly on your website before signing up.
Lead Scoring
Automatic lead qualification with AI-powered scoring based on conversation quality.
May 2025
4 updatesPlatform Launch
KaiCalls officially launches with AI voice agents, lead management, and CRM integrations.
Outbound Calling
Proactive lead follow-up calls to reach potential customers at the right time.
Lead Management
Comprehensive lead tracking system to manage all your prospects in one place.
CRM Integrations
Connect with GoHighLevel, Airtable, and other popular CRMs.